Veuillez trouver ci-dessous quelques informations utiles pour aider votre bénéficiaire à retirer les fonds avec Cambodge Wing: Pour cette raison, Taptap Send permet de tout modifier jusqu'à la toute dernière étape. Il est important de toujours vérifier avant d'envoyer votre transfert pour s'assurer que les détails sont exacts. Si vous avez fait une erreur avec le numéro de téléphone du bénéficiaire, nous ne pouvons malheureusement rien faire car les fonds ne peuvent pas être renvoyés. Vous avez envoyé de l'argent à un mauvais numéro ou avez indiqué un nom erroné, que pouvez-vous faire? États-Unis: vous paierez un forfait de $5 depuis les États-Unis. RU/UE/CA: Vous payerez un petit % sur le taux de change et pas de frais supplémentaires! Open the Menu ☰ in the Taptap Send app and select "Support”, then select WhatsApp to reach us.Vous pouvez envoyer de l'argent via Wing money pour un retrait en liquide: l'argent est disponible instantanément et il n'y a pas de frais de retrait!Ĭombien payez-vous pour envoyer au Cambodge? For example: your registered information (your name, the email address and phone number used when signed up), and your transfer details. Please remember to provide as much relevant information as possible so our team can assist you promptly. You can also send us a private message via Taptap Send official Facebook page. Support is available in English, French.Support is available in English, Twi & Urdu.Our team can assist you in English, Urdu and Twi (24/7), and in Wolof, and Darija Monday to Friday, from 8 am to 5 pm. Our team can assist you in English, Urdu, and Bengali, every day, from 9 AM to 9 PM (GST). Support is available in Spanish, English, Twi, Wolof and Darija.Support is available in English, Twi, Wolof, Urdu and Darija.Support is available in Italian, English, Twi, Wolof, Urdu and Darija.Support is available in English (24/7), Twi (24/7), Wolof, Urdu and Darija.Support is available in French, English, Twi, Wolof and Darija.if your call can't go through, please send us an email instead at: from your registered email address.Support is only available in English at the moment.Our team can assist you in multiple languages, from Monday to Friday, from 9 AM to 6 PM (CET). In case you’d like to change your email, or you no longer have access to that email address, select “Account” in the Menu ☰, scroll down to the “Email” section and edit it.Your registered email address is displayed right below your name.Open your Taptap Send app and tap on the Menu ☰ (top left of the screen).To find your registered email address (only applicable if you're currently logged in to the app): We will answer you as quickly as possible.įor Europe & UK: we answer emails every day, from 9 am to 6 pm CET.įor the US and Canada: we answer emails every day from 8 am to 5 pm ET.įor the UAE: we answer emails every day from 9 am to 9 pm GST. Send us an email at from your registered email address (the email address you used to sign up for your Taptap Send account). For example: your registered information and your transfer details. to provide as much relevant information as possible so our team can assist you promptly.For security reasons, we need to make sure that we speak with the owner of the account, to use the email address or the phone number you used to sign up for your Taptap Send account.Click on the option to contact us directly.Īlternatively, you may also find our contact details as below. There are many ways for you to contact the Customer Support team at Taptap Send! Simply open Menu ☰ in the Taptap Send app and select " Support " to see all available options.
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